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Planned Public Station in Palo Alto

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  • jdeisenm
    replied
    Re: Planned Public Station in Palo Alto

    Danitra told me there is a waiting list to get a gas card for the City of Palo Alto station. Does anyone have any recent experience with this?

    Leave a comment:


  • ajgiorgi
    replied
    Re: Planned Public Station in Palo Alto

    I had a problem filling the other night. I almost ran out of gas. I went there and somebody left the lever on the start position. I didn't catch it until after. I return the lever to the start position and rescanned my card and then said pump busy. Tried a couple of times after and still said pump busy. []
    Last edited by CNGLO; 12-27-2012, 02:03 PM. Reason: TOS language violation

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  • mowliv
    replied
    Re: Planned Public Station in Palo Alto

    Danitra wrote me back, reminding me of the procedure. I've suggested they post the steps on the meter.

    The fueling procedure is the same as the procedure we reviewed at the fuel training...(Both locations require the same info, in the same order)

    1. Enter the pump#, as labeled on the fuel dispenser.
    2. Enter the vehicle#, which is the first five digits on the back of your fuel card.
    3. Scan your fuel card.

    We've set your vehicle number to match the number that is read when you scan your card, this is why you were simply able to scan the card for steps 2 & 3. HOWEVER, the system should not allowing scanning the card at step two, and this is something we are working to correct. Again, it is best to keep the same fueling procedure taught in our training, or noted above.

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  • mowliv
    replied
    Re: Planned Public Station in Palo Alto

    Found it today! It is a nice setup, with one 3000 and one 3600 pump! Think the 3600 one is pretty new addition. $2/gal equivalent. It is inside the employee entrance gate, one driveway north of the main entrance. Card key needed to open the gate and to pump.

    The meter at the pump was quite odd and had no instructions. Took me about 5 minutes to get it to take. Here's what worked:

    1. "Enter pump number: ??????????" --> enter 1 or 2, then press Enter
    2. "Enter vehicle number: ??????????" --> ignore this and scan your card key at this point, TWICE
    3. you can pump

    I was stuck in loop of entering 1 or whatever at step 2, and then it would come back and say "product not found" or something. How nice!

    Going to drop Danitra Bahlman at City of PA a note so hopefully they can debug and/or post some instructions. I was about to give up when I found the magic combo.

    -M

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  • mowliv
    replied
    Re: Planned Public Station in Palo Alto

    Thanks, joeflyer! I am going hunting...

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  • joeflyer
    replied
    Re: Planned Public Station in Palo Alto

    Driving north from the main entrance, look for the "Yield" sign for the hiking/biking trail. Turn in the driveway between the buildings and the covered parking lot. Go through the gate. The pump is on the right side, along the fence. I prefer the island pumps because this pump never gives a full fill, but this pump is open 24/7.

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  • mowliv
    replied
    Re: Planned Public Station in Palo Alto

    How do you find the 24/7 station? I have a card key but only know how to find the 2pm or earlier pump. I've driven around but haven't been able to find the 24/7 one, and utility person whose phone # I have from the training hasn't responded.

    Thanks in advance!

    Leave a comment:


  • zeroemitter
    replied
    Re: Planned Public Station in Palo Alto

    City of Palo Alto now has a filling station installed in the employee parking lot. Downside - it is not covered. Upside - you can access it 24/7

    Leave a comment:


  • Nigel
    replied
    Re: Planned Public Station in Palo Alto

    Agree with Timsuh. It's a massively convenient if you drive up/down the 101 through Palo Alto for work. There are however limited hours as any City of Palo Alto vehicles have to fill-up early and late in day (although in the day you can sometimes fill up next to a dumpster truck, a cop car or a city bus which is kinda fun).

    To use the station you have to get a card as its managed by City of Palo Alto and not PGE. It's a bit complicated to get a pass but here's what I did:

    1. I literally drove up to the place and "rang the doorbell" on the phone outside the locked gate to ask about getting fuel from there. There's a bunch of numbers to call but I guessed so I guesses at one. I was wrong but they did connect me to the right person.
    2. A lady then picked up the phone and buzzed me in and told me to drive around to her building.
    3. I drove around to her building and filled out an application
    4. About a week later they contacted me by email to arrange "training".
    5. I called them by phone and went over there the next day, got the training and they gave me the card on the spot which allowed me to fill at the same time (I wish PGE did this).

    Altogether it was a quick expereince and I love filling up there. They are also opening a 25 hour station in the next few weeks in an adjacent parking lot. The downside is the 24 hour station will only have 3000. However, the location is a reallt easy off/easy on from the 101 so it should be just fine.

    Lastly, price is only 1.99 so 20% cheaper than PGE too!

    Leave a comment:


  • timsuh
    replied
    Re: Planned Public Station in Palo Alto

    PM'd joeflyer and filled up at the Palo Alto MSC today for $1.99/gge. End-to-end process from first PM until today's first fill took about 2.5 weeks. Here's the location of the pump on Google Maps: http://goo.gl/maps/J009.

    Things I like:
    - Feels the most like a regular gas station than any other filling station (ever filled up in the rain?)
    - Has free air/water/vacuum available for your use too
    - 4 stations (3x3600, 1x3000)
    - Pumps have nice digital indicator that gives you current pressure so you know how full you are (in addition to the regular stats)
    - Feels like they have lots of pressure capacity. Garbage truck pulled up next to me and started filling up, but my pump was still going.

    Things I don't like:
    - Location is only temporary; the permanent 24x7 might not be as nice
    - Limited access hours 9am - 2pm
    - Price on the pump isn't accurate. The gge & fill level is, but the price per gge is wrong so the total is wrong (but it's no worse than a pg&e station that doesn't give you any price).

    Couple Pics:


    Leave a comment:


  • danin
    replied
    Re: Planned Public Station in Palo Alto

    what is the best way to contact Keith?

    Leave a comment:


  • Jay98
    replied
    Re: Planned Public Station in Palo Alto

    Contact Keith LaHaie at the the Palo Alto MSC to make arrangements. They have a limited number of cards available for this pilot program.

    Originally posted by Robert Hasslen View Post
    That is cool. I looked on line and see that Palo Alto has CNG at their MSC. Looks like this is on Bayshore Dr. Is that where it is? I live in Menlo Park, but drive on Embarcaderro road every day, so it looks like it would be very convenient.

    What did you need to do to get your access card? Did they say when the public station would be open?

    Leave a comment:


  • joeflyer
    replied
    Re: Planned Public Station in Palo Alto

    The service center is on East Bayshore Road between San Antonio and Oregon. No word on when the public station will be open, so the city's pumps are being made available. Contact me via PM, and I'll send you the contact information. There is a package of forms to fill out and return. It took four weeks before I was contacted to make an appointment for training and to pick up the card, which gets me in the gate and accesses the pumps. I'll get a bill from the city.
    Joe

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  • Robert Hasslen
    replied
    Re: Planned Public Station in Palo Alto

    That is cool. I looked on line and see that Palo Alto has CNG at their MSC. Looks like this is on Bayshore Dr. Is that where it is? I live in Menlo Park, but drive on Embarcaderro road every day, so it looks like it would be very convenient.

    What did you need to do to get your access card? Did they say when the public station would be open?

    Leave a comment:


  • joeflyer
    replied
    Re: Planned Public Station in Palo Alto

    I received my access card to the Palo Alto service yard today. Filled up at $1.90/GGE. The new pump for public use still isn't ready, but the communications problem is being worked on. Until it's ready, the public can use the city pumps located at the back of the yard. There are three 3600-psi pumps and one 3000-psi pump. Hours are limited to 7 a.m. to 3 p.m.
    I work in Palo Alto, live in Newark, so for the last year and a half I've been driving to San Carlo PG&E or Union City to fill up. Now I can fill up on my way to or from work. Yeah!

    Leave a comment:

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