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  • The Gas Company survey

    Got a call recently from the gas company if I want to take part of a survey and I agreed.
    Today I got the link. It did not indicate that it is a limited survey, just that I got the link because I agreed to take part.
    So I want to share the link with all of you who want take part, too

    Feedback management helps proactively engage customers and employees. Use their input to drive enterprise action and accountability.



    if the top does not work, use this
    Feedback management helps proactively engage customers and employees. Use their input to drive enterprise action and accountability.
    Last edited by OhMyGas; 09-30-2008, 08:32 PM.

  • #2
    Re: The Gas Company survey

    I also took the survey. I think they got my name and number from my at-home fueling appliance (VRA) application.

    After reflecting awhile on the questions being asked, I believe that the survey was an attempt to solicit positive comments on SoCalGas'/Sempra's NGV efforts. Because I also believe that SoCalGas let their Anaheim station wither up and die from neglect I could not, in good faith, give them the positive feedback they were seeking. (Of course, I thanked Trillium for taking the time to revive and maintain one of the busiest CNG pumps I have ever seen.)

    FYI: As for posting your link to the survey, I would be careful. If this survey is like others I've taken, that link is keyed directly to your invite (read: your e-mail address). The others who take part in the survey using your link may be speaking for you personally. Comparing my survey link to the one listed in your post reveals that every character between the "8" and the ".htm" are different. Chances are that those divergent characters will allow the survey taker to differentiate between responses to your invite and responses to mine.

    TC

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    • #3
      Re: The Gas Company survey

      That was interesting, I wonder if CE is courting the So Cal Gas company with Phills?
      BLUE 09 GX

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      • #4
        Re: The Gas Company survey

        Johnny ~ You may be on to something. The survey did ask whether those who had VRA's if they would rather use public refueling stations.

        Of course, my FM-4 has been sitting in my garage for 18 months just waiting to be installed...

        TC
        Last edited by Tax Counsel; 09-30-2008, 06:56 PM. Reason: Sloppy typos.

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        • #5
          Re: The Gas Company survey

          I got the same call a month or so ago. Still waiting for the link to be emailed to me.
          -------------
          moore101
          2000 Toyota Camry CNG
          FuelMaker Phill v1.0

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          • #6
            Re: The Gas Company survey

            Got the call and took the survey. I thought some of the questions did not have enough choices. Because, I bought my car used I could not answer their questions about rebates. It seems the assumption was you bought new, knew about the rebates and used them or not.

            However, I made comments to the effect that they are dropping the ball by not supporting their own stations, and not marketing well enough to the general public. I also siad that phil was too expensive due to the unit and installation being a monopoly.

            My feeling about the whole thing was that they are feeling out getting into the HRA leasing business. Reasonable HRA's would be great. But, that does not encourage building an infrastructure that would support wide spread acceptance. Hard to go on long drives without public infrastructure...

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            • #7
              Re: The Gas Company survey

              This is an interesting option:
              Originally posted by Survey
              I would like the option of leasing the refueling appliance from The Gas Company, rather than having to purchase it.
              My only hope are that it is either not the Phill, or if it is, it isn't so ridiculously priced. From the company's perspective, it would make much more sense for them to maintain an inventory of easily rebuildable compressors for customer lease.

              Originally posted by Tax Counsel View Post
              Of course, my FM-4 has been sitting in my garage for 18 months just waiting to be installed...
              I can install that for you... only caveat is it has to be next to my garage..
              Last edited by CraziFuzzy; 10-02-2008, 04:29 AM.
              1997 Factory Crown Victoria w/ extended tanks ~~ Clunkerized!
              2000 Bi-Fuel Expedition --> ~~ Sold ~~ <--

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              • #8
                Re: The Gas Company survey

                Yes, I'm sure you could. Somehow, it won't look as nice in Riverside as it would in the O.C.

                But then again, the orientation of my garage and home on my lot may / will not permit easy installation. And my driveway won't allow me to install and operate it entirely outdoors...it would have to installed in the open . . .

                I should probably sell it (but don't want to).

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                • #9
                  Re: The Gas Company survey

                  Originally posted by Tax Counsel View Post
                  ...But then again, the orientation of my garage and home on my lot may / will not permit easy installation. And my driveway won't allow me to install and operate it entirely outdoors...it would have to installed in the open . . .

                  I should probably sell it (but don't want to).
                  Not sure if it's an option for you (or even something that can be done with an FM4), but I've had good luck using FMQ2-36 remote panels in two different installations; one because there was no room anywhere near the driveway, and the other due to a strict HOA that wasn't impressed with the idea of putting my FM compressor in the front yard.
                  2008 GX (extended range, trunkless version)
                  Polished Metal Metallic 2012 Civic Natural Gas
                  Fuelmaker FMQ-2-36 (since 2001)
                  Previously owned: 2000 GX (11 years), 1995 Bi-fuel Sonoma, 2000 Bifuel Tahoe, 2000 Bi-fuel F150

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                  • #10
                    Re: The Gas Company survey

                    Thanks for the tip. I have the remote panel already, although I'm missing the 30' line for connecting the unit to the panel. I've diagramed out the possible installation sites and the whole thing is just frustrating. About the only acceptable site is the location of my home's a/c compressor. Good because it already has 220 wiring, bad becuase it's very expensive to move.

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