CA DMV Knows About Clean Air Stickers 4 NGV's

[Green GX]

I was bored last week and decided to call the DMV and ask them a question I had prior to starting the process for getting my Clean Air stickers. My question was, "Can I drop the reg 1000 form off at a local DMV office?" When I originally called and asked the question a couple of months ago, they argued that all the stickers were gone, forget it. (despite the fact they're still available)

When I spoke to Susan at the DMV last week the first thing she asked me was what kind of car I had. I told her a natural gas GX. She said, "They're still available, but the form has to be mailed to the address on the form." Which is correct.

She didn't argue that the stickers aren't available. So, evidently enough people complained about the wrong info being given out by the DMV workers and they now know the Clean Air stickers are available for NGV's.

Bill

[Curtis]

Re: CA DMV Knows About Clean Air Stickers 4 NGV's

You lucked out. Calling a local DMV office is a bit of a dice roll.

[shlyn]

Re: CA DMV Knows About Clean Air Stickers 4 NGV's

I sent in my application 5 weeks ago and still nothing. They havent cashed my check and Im driving 2 hours in traffic each way every day. UGH!! Is there anything I can do besides check my mailbox everyday? I sent a letter when I mailed the application stating it was a natural gas vehicle and I wanted the white sticker not the yellow and now Im wondering if they thought I was trying to be a smart !@# and are just sitting on it.
Stuck in traffic!!!!!

[bluedevil]

Re: CA DMV Knows About Clean Air Stickers 4 NGV's

Yup, I guess there's a lag time on the HOV stickers, I too sent in my app a few weeks ago now and still nothing! but I guess it is the DMV we are dealing with, so it doesn't suprise me that it's taking as long as it is...

shlyn, I feel your pain on the two hour drive, I also spend that amount sitting in traffic...

[Curtis]

Re: CA DMV Knows About Clean Air Stickers 4 NGV's

I sent in my application 5 weeks ago and still nothing. They havent cashed my check and Im driving 2 hours in traffic each way every day. UGH!! Is there anything I can do besides check my mailbox everyday? I sent a letter when I mailed the application stating it was a natural gas vehicle and I wanted the white sticker not the yellow and now Im wondering if they thought I was trying to be a smart !@# and are just sitting on it.
Stuck in traffic!!!!!

That is about par if you forgot to put your license # to the form. If you did, then there is a problem. Here is the number to call and check on it.
DMV's decal processing unit Sacramento916-657-6560

[scott]

Re: CA DMV Knows About Clean Air Stickers 4 NGV's

Maybe the speed at which the dealer turns in the paperwork to the dmv has affected some of the applicants for the white stickers. Some dealears hold the money for a while. As I said in another area here; I filed for the stickers the day after purchase of the 08, received the plates in 3.5 weeks, and the stickers one month to the day after putting the form and check in the mail. It did not happen this way on the other GX's I had purchased.

[Curtis]

Re: CA DMV Knows About Clean Air Stickers 4 NGV's

That could be true in some cases. The dealer wants their money as fast as they can get it. It normally takes 1-3 days for them to place the loan. In some cases the buyers credit, or the structure of the deal can slow down this process. The dealer won't turn in paperwork to DMV until they receive the check from the bank. I've seen it take a week or two in some cases. The key is that you must have your lic plate number on the application prior to sending it in. Many buyers get excited about getting into the carpool lane and send in the form as soon as they buy, omitting this critical step.

[shlyn]

Re: CA DMV Knows About Clean Air Stickers 4 NGV's

That is about par if you forgot to put your license # to the form. If you did, then there is a problem. Here is the number to call and check on it.
DMV's decal processing unit Sacramento916-657-6560

Curtis, You seem to be the one with all the knowledge! I received my application back stating my car was NOT CNG, but regular gas. They instructed me to go to local DMV for verification, and when I went, they said "What do you want us to do?" After a fight I got them to fill out the form, but in the "Motive of fuel" box, they only put an "N". It states on the form that if there are any erasure marks of any kind on the form they will deny it, so I left it and mailed it yesterday back to Sacramento with a copy of my window sticker stating my car is natural gas. What is up with them? Im getting very frustrated! I drive 75 miles each way to work because my employer moved and I am spending 2 1/2 hours each way in traffic! UGHHHHHHH!!!!!!!

[srferg]

Re: CA DMV Knows About Clean Air Stickers 4 NGV's

I just received a rejection notice from the DMV for my HOV lane sticker application. I had heard of their incompetence, so I made sure to specify that I was requesting a "white" sticker since my vehicle runs on "compressed natural gas".
The response letter from the DMV says, "we've noted that you Honda Civic GX runs on gasoline, not compressed natural gas, so therefore we've declined your application". It goes on to say that I need to go to my local DMV and have them inspect and certify that my vehicle runs on CNG and then I may reapply for my sticker. This is beyond frustrating. I don't have time to go to the DMV and cannot believe how inept these people are!!!!!!

[Curtis]

Re: CA DMV Knows About Clean Air Stickers 4 NGV's

That's not uncommon. That level of incompetence happens regularly at the dealership's that don't know anything about selling GX's. Sure, you can buy a car there, but you end up paying beyond the price with your wasted time and frustration. There are probably 3 dealers in the state that I know are competent with the car. Whoever did your initial paperwork marked Gasoline as fuel source. I never have that problem because I trained all my finance and backoffice people on the paperwork.

[luckydogster]

Re: CA DMV Knows About Clean Air Stickers 4 NGV's

I have been waiting for over 11 weeks since the beginning of August 2010 with the dealer submitting the application for me. Not a peep. I am thinking of resubmitting myself for the $8 risk. The dealer, Norm Reeves said they could not track if it was submitted or when. they advised DMV in Sacramento only works 4 days per week.

[Curtis]

Re: CA DMV Knows About Clean Air Stickers 4 NGV's

The state budget problems have slowed the DMV to a crawl. It's possible that this is the only issue, or there could be a registration issue if they listed your Mode of Power other than Natural Gas. If that was the case, they sit on your app for about 3 months, send it back denied and you have to start over. However you will need to get a vin verification form completed at your friendly neighborhood DMV office before you can try again. They must verify that it, in fact, runs on cng. Just keep your fingers crossed that it is the former, not the latter issue that is delaying things. Keep us posted.

[Ron Kentish]

Re: CA DMV Knows About Clean Air Stickers 4 NGV's

I had to have my stickers replaced twice over the last 30 months because of two accidents (I think my GX is a magnet for rear-end collisions on the freeway) and it took about 8 weeks each time for the replacements.
Hint: make sure you have the body shop save whatever they can of the damaged stickers and return them to the DMV when requesting new stickers. Even if it means cutting out the section of bumper with the sticker, assuming they are replacing the bumper. Otherwise try and peel it with a hot-air gun.