Fuelmaker won't sell to my area - what to do?

[pastortw]

I contacted FuelMaker about purchasing a Phill. They wrote that they don't have an authorized dealer in my area, so they won't be able to sell me one.
Does anyone have alternative ideas that would work for me?
If I could find a used unit like a FM4 would that work. Would I send it in to FuelMaker when it needed rebuilding?
I'm in Eugene, Oregon.

[CNGfamily]

Re: Fuelmaker won't sell to my area - what to do?

If I could find a used unit like a FM4 would that work. Would I send it in to FuelMaker when it needed rebuilding?
I'm in Eugene, Oregon.

I grew up in Eugene and really miss the summers there... but that's off topic; Phill is the only model that needs to be sent back to Fuelmaker for rebuild. I think you'd be fine installing an FM2 or FM4 so long as you have someone that can do the service (rebuild for my FM2 is required every 4000 hours and is about $1000 in the Phoenix area). I expect that others may be able to help with finding an installer/service company that would service the area. Good luck!

[cngaz]

Re: Fuelmaker won't sell to my area - what to do?

The Oregon Fuelmaker dealer should be able to help you with anything in the regular VRA line from FuelMaker-
Clean NGV Technology
Contact: Smokey Stover
3526 NE 109th Avenue
Portland 97220-2603
Tel: 503-254-8786
Fax: 503-257-9727
[email protected]

To find your regular local FuelMaker dealer go to www.fuelmaker.com
then click on dealers, then click on your state.

[rkcarguy]

Re: Fuelmaker won't sell to my area - what to do?

I was a little dissapointed with fuelmaker myself. No one is real excited about selling you a unit or providing any help or information. I don't get it....

[cngaz]

Re: Fuelmaker won't sell to my area - what to do?

With the lack of vehicle availability we are small potatoes in the world wide sphere of things in the USA now.
Other areas of our world have more government, manufacturer and public support than we have here for CNG.
FuelMaker is focusing on making money and staying in business, and even though we think there is demand here, its nothing compared to whats going on in the rest of the world. They are selling one or two FuelMakers here and there in the USA and then they have orders of 200 at a time going to France alone. Get the picture?
As a dealer we coud sure sell a lot more fueling equipment if the vehicles were available. We need to build more momentum nationwide and then we will get some respect and some attention.
Having this huge demand in Utah looks great, but its not the whole nation yet. Everyone has to bring someone else into it, 50,000, 100,000 voices are heard a lot better than 2000 in the global sphere of things. We're excited if you need one installed in Arizona!

[Lakewood90712]

Re: Fuelmaker won't sell to my area - what to do?

Keep an eye on the marketplace forum. Very good chance of a used 'Phill" on it next week.

[pastortw]

Re: Fuelmaker won't sell to my area - what to do?

Hello and thanks to everyone for their comments. I was successful in finding a used (just rebuilt head) FM4. It's on the way today. And, I received a positive response from my local building dept. for the installation issues. Even the fire dept. was helpful.
TW

[cngbuck]

Re: Fuelmaker won't sell to my area - what to do?

I haven't talked to anyone at fuelmaker with an IQ above 60. They almost try NOT to sell you any units. I have worked for a natural gas utility for years and I would consider myself to be knowlegeable about natural gas more than some. I called them up to get some info about possibly becoming a dealer, they won't even call you back. With promotion like that, no wonder CNG isn't taking off. When I did talk to someone, the person I talked with just rubbed me the wrong way. This person couldn't even grasp the idea that I wanted to be a re-seller instead of the end user. I finally decided they are an incompetent company.

[rkcarguy]

Re: Fuelmaker won't sell to my area - what to do?

With the lack of vehicle availability we are small potatoes in the world wide sphere of things in the USA now.
Other areas of our world have more government, manufacturer and public support than we have here for CNG.
FuelMaker is focusing on making money and staying in business, and even though we think there is demand here, its nothing compared to whats going on in the rest of the world. They are selling one or two FuelMakers here and there in the USA and then they have orders of 200 at a time going to France alone. Get the picture?
As a dealer we coud sure sell a lot more fueling equipment if the vehicles were available. We need to build more momentum nationwide and then we will get some respect and some attention.
Having this huge demand in Utah looks great, but its not the whole nation yet. Everyone has to bring someone else into it, 50,000, 100,000 voices are heard a lot better than 2000 in the global sphere of things. We're excited if you need one installed in Arizona!

Not to get off topic, but that is what I worry about. Then we'll have natural gas price gouging and shortages when too many people use CNG.
There is some retarded stuff going on here. Our company just finished building and assembling some hydrogen compressor skids getting sent to Egypt.
Someone needs to come up with a home compressor "kit", you assemble it yourself and therefore the liability is yours if you blow yourself up with it. It can't be that hard to do.