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I-40/Winslow AZ/Flying J - Pilot/Clean Energy

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  • I-40/Winslow AZ/Flying J - Pilot/Clean Energy

    Spent the night in Winslow AZ and fueled up at Flying J. Great Fill. Went to top off in the morning before heading West and the card reader declined the M-C.
    Called the emergency number for Clean Energy on the side of the enclosure and after giving them the City, St and Location ID that was on the sign, they gave me the phone # for Flying J/Pilot technical support, the option # to select and the Location ID for their tech support. Seems like Flying J/Pilot technical support controls the card readers. Called them and they were able to reset the card readers. So within 5 minutes total I was able to re-swipe my card and had CNG flowing.
    Learned a new lesson. The people inside don't have anything to do with the CNG outside and don't seem to care much. Call the # on the enclosure and you just might be in luck.

    Also, there was a comment on this station that you would only get a receipt if you used their card, I used a M-C and got a receipt both times, no problem.